Khafy is the first platform in Saudi Arabia designed to help business owners provide the best customer experience. We offer a mystery shopper service that visits your business and evaluates it based on industry-specific standards. Khafy provides detailed reports like Power BI reports and executive summaries highlighting strengths and weaknesses compared to market standards and best practices. You can also compare your business to competitors and get recommendations from top experts in the field for improvement.
Khafy app works by providing a seamless platform for conducting mystery shopping, inspection and collecting valuable customer feedback. Users can create and customize surveys tailored to their business needs, utilizing our AI feature to recommend questions based on the business category. We analyze the data and provide actionable insights and recommendations to help businesses improve their services.
To become a mystery shopper, you need to meet the following requirements:
- Saudi nationality
- Age 25 or older
- Holding a diploma or higher qualification
If you meet these criteria, you can become a mystery shopper after completing the training and passing the test provided by Khafy.
The profession of the mystery shopper does not require a full-time job, as you
can register in the application while you are on another job and apply to missions based on your availability.
You will be entitled to the mission fee when the Business Owner accepts the survey that you have performed.
No, there is no limit on the number of the missions that you can apply to.
The survey questions are created by the Business Owner or Khafy application, and you
must answer them all discreetly, professionally and honestly. As most surveys require you to be in a specific location or experience a particular product or service.
Khafy helps you evaluate your business and provide advanced reporting solutions designed to enhance your operations. Our platform offers detailed insights into your business performance, identifying key areas for improvement. Whether it's through mystery shopping, inspection and customer feedback, Khafy equips you with the tools and data needed to drive growth and achieve your business objectives.
Khafy app provides pre-made surveys for each section based on market research
and studies. Also, the owner of the facility can create a custom survey that suits him.
There is no limit on the number of custom survey's that can be created.
The money will be retrieved in the wallet and you can use it for any other missions
The number of missions that can be created will depend on the package you purchased.
There is no limited number. You can add all your branches.
Yes, you can communicate with the Mystery Shopper after he has been accepted to perform the mission through the app chat.
If the survey requires a Khafy to visit your store, then you will receive a notification that the Mystery Shopper has arrived. Khafy app guarantees that the Mystery Shopper cannot fill out the survey until the mystery shopper reaches the desired location.
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